云函数 转发客服消息功能 突然失效?
从云函数log里看到返回的是正常的,但是没有接入到网页客服,用户回复还是返回自动回复内容。这个问题昨天开始出现的。
云函数log:
返回结果:
{"MsgType":"transfer_customer_service","ToUserName":"oF0Zo5Jkre8aqhu4_t6l2-26S6xg","FromUserName":"gh_6c2bd3a95e2c","CreateTime":1620810761}
日志:
START RequestId:348118b9-b302-11eb-8085-525400cfdf74
348118b9-b302-11eb-8085-525400cfdf74 {Content:人工,CreateTime:1620810761,FromUserName:oF0Zo5Jkre8aqhu4_t6l2-26S6xg,MsgId:23204430117202536,MsgType:text,ToUserName:gh_6c2bd3a95e2c,userInfo:{appId:wx5cb411f38f53a2eb,openId:oF0Zo5Jkre8aqhu4_t6l2-26S6xg}}
REPORT RequestId:348118b9-b302-11eb-8085-525400cfdf74 Duration:220ms Memory:128MB MemUsage:31.824219MB
END RequestId:348118b9-b302-11eb-8085-525400cfdf74