如何解决openapi.subscribeMessage.send收不到消息问题？

2021-03-06T12:00:02.243Z { Error: errCode: -1 unknown error | errMsg: openapi.subscribeMessage.send:fail system error rid: 60436ec2-2f2cf987-003a948b

at callWXOpenAPI (/var/user/node_modules/wx-server-sdk/index.js:2390:31)

at process._tickCallback (internal/process/next_tick.js:68:7)

errCode: -1,

errMsg:

'openapi.subscribeMessage.send:fail system error rid: 60436ec2-2f2cf987-003a948b' }