出问题情况

时间：2019-11-30   13:47~13:50

现象：多台ipad和iphone同时出现录音功能无法正常使用的情况

相关客户端日志（某一台设备上的，时间倒叙）：

kafkaObj.offset:57,747 kafkaObj.timestamp:1,575,092,945,405 kafkaObj.topic:mplog kafkaObj.partition:0 kafkaObj.key: _id:9ZDbum4B8–XGkHGAiCD _type:_doc _index:kafka-mplog-2019.11.30 _score: -
    Nov 30, 2019 @ 13:49:05.407    message:{“msg”:“manager.onError 录音错误 res:{\“retcode\”:-30011,\“msg\”:\“please wait recognition finished\”}”,“time”:“13:49:5”,“uid”:“1000004”,“bmAppid”:“4.00047”}

。。。。。。

手指松开 messageObj.time:13:47:46 messageObj.bmAppid:4.00047 type:kafka @version:1 @timestamp:Nov 30, 2019 @ 13:47:46.678 kafkaObj.consumer_group:logstash-g1 kafkaObj.offset:57,715 kafkaObj.timestamp:1,575,092,866,676 kafkaObj.topic:mplog kafkaObj.partition:0 kafkaObj.key: _id:P5DZum4B8–XGkHGzwco _type:_doc _index:kafka-mplog-2019.11.30 _score: -
    Nov 30, 2019 @ 13:47:46.007    message:{“msg”:“touchdown 手指按下”,“time”:“13:47:45”,“uid”:“1000004”,“bmAppid”:“4.00047”} messageObj.uid:1000004 fields.log_source:kafka-mplog messageObj.msg:touchdown 手指按下 messageObj.time:13:47:45 messageObj.bmAppid:4.00047 type:kafka @version:1 @timestamp:Nov 30, 2019 @ 13:47:46.007 kafkaObj.consumer_group:logstash-g1 kafkaObj.offset:57,714 kafkaObj.timestamp:1,575,092,866,006 kafkaObj.topic:mplog kafkaObj.partition:0 kafkaObj.key: _id:O5DZum4B8–XGkHGzAc- _type:_doc _index:kafka-mplog-2019.11.30 _score: -
    Nov 30, 2019 @ 13:47:23.181    message:{“msg”:“stopRecord”,“time”:“13:47:23”,“uid”:“1000004”,“bmAppid”:“4.00047”} messageObj.uid:1000004 fields.log_source:kafka-mplog messageObj.msg:stopRecord messageObj.time:13:47:23 messageObj.bmAppid:4.00047 type:kafka @version:1 @timestamp:Nov 30, 2019 @ 13:47:23.181 kafkaObj.consumer_group:logstash-g1 kafkaObj.offset:57,713 kafkaObj.timestamp:1,575,092,843,180 kafkaObj.topic:mplog kafkaObj.partition:0 kafkaObj.key: _id:lI_Zum4B8–XGkHGc_8T _type:_doc _index:kafka-mplog-2019.11.30 _score: -
    Nov 30, 2019 @ 13:47:23.176    message:{“msg”:“touchup 手指松开”,“time”:“13:47:23”,“uid”:“1000004”,“bmAppid”:“4.00047”} messageObj.uid:1000004 fields.log_source:kafka-mplog messageObj.msg:touchup 手指松开 messageObj.time:13:47:23 messageObj.bmAppid:4.00047 type:kafka @version:1 @timestamp:Nov 30, 2019 @ 13:47:23.176 kafkaObj.consumer_group:logstash-g1 kafkaObj.offset:57,712 kafkaObj.timestamp:1,575,092,843,174 kafkaObj.topic:mplog kafkaObj.partition:0 kafkaObj.key: _id:k4_Zum4B8–XGkHGc_8N _type:_doc _index:kafka-mplog-2019.11.30 _score: -
    Nov 30, 2019 @ 13:47:21.835    message:{“msg”:“touchdown 手指按下 manager.start”,“time”:“13:47:20”,“uid”:“1000004”,“bmAppid”:“4.00047”} messageObj.uid:1000004 fields.log_source:kafka-mplog messageObj.msg:touchdown 手指按下 manager.start messageObj.time:13:47:20 messageObj.bmAppid:4.00047 type:kafka @version:1 @timestamp:Nov 30, 2019 @ 13:47:21.835 kafkaObj.consumer_group:logstash-g1 kafkaObj.offset:57,711 kafkaObj.timestamp:1,575,092,841,834 kafkaObj.topic:mplog kafkaObj.partition:0 kafkaObj.key: _id:iI_Zum4B8–XGkHGbf_Q _type:_doc _index:kafka-mplog-2019.11.30 _score: -
    Nov 30, 2019 @ 13:47:21.696    message:{“msg”:“touchdown 手指按下”,“time”:“13:47:20”,“uid”:“1000004”,“bmAppid”:“4.00047”} messageObj.uid:1000004 fields.log_source:kafka-mplog messageObj.msg:touchdown 手指按下 messageObj.time:13:47:20 messageObj.bmAppid:4.00047 type:kafka @version:1 @timestamp:Nov 30, 2019 @ 13:47:21.696 kafkaObj.consumer_group:logstash-g1 kafkaObj.offset:57,710 kafkaObj.timestamp:1,575,092,841,693 kafkaObj.topic:mplog kafkaObj.partition:0 kafkaObj.key: _id:ho_Zum4B8–XGkHGbf9r _type:_doc _index:kafka-mplog-2019.11.30 _score: -

可以看到，在13:47:21.835发出手指按下消息后，正常应该回应onStart消息，但是客户端没有收到，直到客户端在13:47:23.176发出了“手指松开”消息，中间隔了1.3s左右，这个异常导致本次录音失效，同时会导致后续同声传译功能长时间失效，直到发出错误“please wait recognition finished”

出问题微信号：MaMinAoz139747789

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